Shipping policy
Last updated: 6/21/2026
Thank you for shopping with Tae Bentley. Below is our shipping policy to help you understand how your order is processed and delivered.
Order Processing Time
All orders are processed within 2-3 days (excluding weekends and holidays).
During high-volume periods (sales, holidays, or product drops), processing times may be extended by 3-5 days.
Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Standard Shipping: 5-10 business days
- Expedited Shipping: 3-6 business days
- Express Shipping (if available): 1-2 business days
Delivery times are estimates and may vary due to carrier delays, weather, or other unforeseen circumstances.
Domestic Shipping
We currently ship within United States.
We partner with carriers such as USPS to ensure reliable delivery.
International Shipping
We ship worldwide to selected countries.
International customers are responsible for any customs fees, import duties, or taxes imposed by their country.
Delivery times for international orders are typically 5-10 days, depending on destination and customs processing.
Order Tracking
Once your order ships, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update.
You can track your order using:
https://tools.usps.com/tracking/
Shipping Delays
We are not responsible for delays caused by:
- Carrier issues
- Customs processing
- Weather conditions
- Incorrect or incomplete addresses provided at checkout
If your order is significantly delayed, please contact us at taebentleyofficial@gmail.com.
Please put Order Issue - Your Name in your subject email
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
If you notice an error, contact us within 24 hours of placing your order at taebentleyofficial@gmail.com.
Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as delivered by the carrier.
If this occurs, please contact the carrier directly or reach out to us at taebentleyofficial@gmail.com, and we will assist where possible.
Contact Us
If you have any questions about shipping, please contact us:
Email: taebentleyofficial@gmail.com
Customer Service Hours: 10am - 8pm